Consumer Protection Newsletter Issue #3First slide

Consumer Protection Newsletter Issue #3

News | December 7, 2025

Consumer Protection Newsletter Issue #4

Welcome to the forth issue of Consumer Protection’s bulletin for operators on the implementation of theRetirement Villages Amendment Act 2024and development of the Retirement Villages Regulations 2025.

Consultation on draft Retirement Villages Regulations underway

Key industry stakeholders are currently reviewing draft Retirement Villages Regulations that will support changes to the Retirement Villages Act 1992 that were passed by   Parliament in November 2024. Feedback on the draft Regulations will be   provided to the Department of Local Government, Industry Regulation and   Safety’s Consumer Protection division by close of business on Friday 30   January 2026.

To receive a copy of the draft Regulations, please email: consultations@lgirs.wa.gov.au.

Residents who have comments on the draft Regulations can   provide feedback to Village   Retirement WA, as the peak association representing   residents’ interests.

Feedback can also be provided directly to Consumer Protection   via email to consultations@lgirs.wa.gov.au marked for the attention of Penny   Griffiths, Legal Policy Officer.

Retirement   Villages Regulations

The Retirement Villages Regulations will support the   implementation of the Retirement Villages Amendment Act 2024 (Amendment Act) by providing the detail on:

· Improved disclosure requirements for operators including   the availability of services and amenities, the tenure offered and costs.

· Requirements for operators to pay residents their exit   entitlement or complete a buyback within 12 months of leaving the village.

· The entitlement of residents who have left the village to aged   care to request the operator pay their exit entitlement to the aged care   provider.

· Obligations and responsibilities around maintenance and   replacement of capital items in the village.

· A resident’s responsibilities to reinstate or renovate   premises after leaving the village.

· Rules of conduct for operators and residents, including   requirements for operators to disclose and consult when prepare the annual   budget for the village.

The Regulations and the operative provisions of the Amendment   Act are expected to commence in 2026. Different parts of the Amendment Act   may commence at different times. Further information on plans for   commencement will be provided when the content of the Regulations has been   settled.

Further   information

Consumer Protection will publish guidance material and conduct   a series of information sessions to assist the sector transition to the   reforms.

Have a friend   that could benefit from this bulletin?

Please share the subscription link to retirement   village reform updates so   others can also receive these bulletins.

Want to know   more about retirement village living?

More information on retirement village living can be found on   the Consumer   Protection website. General   enquiries to Consumer Protection can be directed by email to consumer@lgirs.wa.gov.au or by phone on 1300 30 40 54.

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