Disputes and Complaints

With every village having its own complex mixture of individuals, and each person with their own opinions, ideas and beliefs, it’s not surprising that disputes arise.
Disputes can be placed into three categories:

• Disputes with other residents in the village.
• Disputes involving the village manager, village staff and/or the scheme operator.
• Disputes with the Residents Committee and/or the Body Corporate (this body is found only in freehold villages).

In any communal living situation with shared amenities, disputes between residents, or between residents and the administering body, may occur. Open and respectful communication is the best way to prevent or resolve disputes.

The Commissioner can refer the matter for conciliation or investigation. Participation in conciliation is entirely voluntary and the outcome is dependent on the good will of all concerned.